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Mayday

Mayday: How Warring Egos Forced Qantas Off Course


The inside story of how Qantas flew off course a story of big egos in a high-stakes fight for supremacy of the skies, and of a company of tribes at war with itself. Power-plays, public spats, strategic blunders, betrayal, and revenge: the fall of Qantas has more intrigue and drama than any in-flight movie. How did a national icon become a national liability? Founded in 1920 by two WWI pilots and a grazier, the "Flying Kangaroo" is one of the oldest and most respected airlines in the world. Famous for never having lost a jet aircraft in flight, in late 2014 Qantas had a crash of a different kind, recording one of the largest losses in global aviation history. A sequence of crises on the ground and in the air have all taken their toll. At the center of the decline has been Alan Joyce, controversially appointed CEO in 2008. His supporters applaud him for tackling problems ignored by his predecessors. His critics accuse him of unconscionable mismanagement and irreversible damage from ongoing feuds with predecessor Geoff Dixon and Virgin boss John Borghetti (a one-time leadership rival), to a botched bid for government aid, Joyce has had the roughest of rides.Mayday takes us behind the headlines, to tell the full story of a company at war with itself, and the world. Senior journalist Matt O'Sullivan tells us what was happening on the Qantas executive floor as QF32 threatened to fall from the sky; documents the incredible story of the airline's numerous failed forays into Asia; and reveals the truth behind Joyce's infamous 2011 decision to ground Qantas' entire fleet. Compelling and informative, Mayday is the definitive account of the high stakes fight for supremacy of the skies.



  • Condition: Used - Good
    HPB condition ratings
    • New: Item is brand new, unused and unmarked, in flawless condition.
    • Fine/Like New (F): No defects, little usage. May show remainder marks. Older books may show minor flaws.
    • Very Good (VG): Shows some signs of wear and is no longer fresh. Attractive. Used textbooks do not come with supplemental materials.
    • Good (G): Average used book with all pages present. Possible loose bindings, highlighting, cocked spine or torn dust jackets. Used textbooks do not come with supplemental materials.
    • Fair (FR): Obviously well-worn, but no text pages missing. May be without endpapers or title page. Markings do not interfere with readability. Used textbooks do not come with supplemental materials.
    • Poor (P): All text is legible but may be soiled and have binding defects. Reading copies and binding copies fall into this category. Used textbooks do not come with supplemental materials.
    Conditions Guide
  • Format: Paperback
  • Sold by: HPB Orland Park
  • Seller rating:
  • Language: English
  • Publisher: Random House Australia
  • ISBN-13: 9780670078370
  • ISBN: 0670078379
  • Publication Year: 2015
HPB pick - In stock


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HPB condition ratings
  • New: Item is brand new, unused and unmarked, in flawless condition.
  • Fine/Like New (F): No defects, little usage. May show remainder marks. Older books may show minor flaws.
  • Very Good (VG): Shows some signs of wear and is no longer fresh. Attractive. Used textbooks do not come with supplemental materials.
  • Good (G): Average used book with all pages present. Possible loose bindings, highlighting, cocked spine or torn dust jackets. Used textbooks do not come with supplemental materials.
  • Fair (FR): Obviously well-worn, but no text pages missing. May be without endpapers or title page. Markings do not interfere with readability. Used textbooks do not come with supplemental materials.
  • Poor (P): All text is legible but may be soiled and have binding defects. Reading copies and binding copies fall into this category. Used textbooks do not come with supplemental materials.
Conditions Guide
HPB condition ratings
  • New: Mint condition or still sealed (SS). Absolutely perfect in every way. New.
  • Fine/Like New (EX): No defects, little sign of use, well cared for. Plays perfectly. Close to new. Not necessarily sealed or unused, but close. Could be an unopened promotional or cut item. Sometimes called: mint-minus.
  • Very Good (VG): Will show some signs that it was played and otherwise handled by a previous owner who took good care of it.
  • Good (G): Attractive and well cared for, but no longer fresh. Minor signs of wear, scuffing or scratching, but will play almost perfectly. For vinyl: barely detectable crackles or pops.
  • Fair (FR): This item is in okay condition. For vinyl: good is not so good and the record may have low level crackles or pops when playing. CD: one or more tracks may skip.
  • Poor (P): Obviously well-worn and handled. Most vinyl collectors will not buy good or below, but some tracks on CD or vinyl will play.
Conditions Guide
HPB condition ratings
  • New: This movie is unopened and brand new.
  • Fine/Like New (EX): Near new. No defects, little sign of use. Plays perfectly. Not necessarily sealed or unused, but close. No skipping; no fuzzy or snowy frames in VHS.
  • Very Good (VG): Attractive and well cared for but no longer fresh. Minor signs of wear, but will play almost perfectly. For VHS: barely detectable distortion or very few fuzzy or snowy frames.
  • Good (G): This item is in okay condition and basically works well. There may be some minor distortion on VHS tape; slight scratching or wear on DVD.
  • Fair (FR): Basically plays, but may be obviously well-worn with some scratching or tape distortion.
  • Poor (P): Disc or tape is intact, but may be scratched or stretched. There may be skips or distortion or product defects.
Conditions Guide
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