Most thinking managers would probably claim some knowledge of empowerment - the underlying philosophy, the potential benefits, perhaps some of the techniques involved. But how do you turn that knowledge into action that will match the specific needs of your own organization and the people who work in it? How do you measure their readiness to embark on an empowerment programme? How do you choose the best starting point and the most appropriate policies?Terry Wilson's new manual is based on experience helping many organizations to empower their staff - and it can help you to do the same. Part I will enable you to decide on the most suitable type of programme and the best way to introduce it into your company or unit. Part II contains a series of activities through which you can assess your existing level of empowerment and then develop a detailed scheme for increasing it. The final Part tells the true tory of how a successful company adopted empowerment to help it achieve its business goals. Throughout the text you will find questionnaires, checklists, exercises and action plans designed to help you map out the best way forward.If you're serious about empowerment, but need a guiding hand to support planning and implementation in your organization, this Manual is for you.