The Customer Advocate and the Customer Saboteur: Linking Social Word-Of-Mouth, Brand Impression, and Stakeholder Behavior

by Lowenstein, Michael W.
5 out of 5 Customer Rating
ISBN: 9780873898119
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Overview

  • Format: Hardcover
  • Author: Lowenstein, Michael W.
  • ISBN: 9780873898119
  • Condition: Used
  • Number Of Pages: 363
  • Publication Year: 2011

Customer Reviews