Crm Automation

by Goldenberg, Barton J.
5 out of 5 Customer Rating
ISBN: 9780130088512
Availability:
$9.99

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Overview

In CRM Automation, one of the world's leading CRM experts delivers hands-on guidance for every phase of your CRM initiative: goal-setting, process review, vendor selection, implementation, rollout, support, and administration. Drawing on 18 years of experience with more than 300 enterprise deployments, Barton Goldenberg offers a start-to-finish implementation blueprint covering every customer-focused business function: marketing, sales, customer service, field support, and beyond.
  • Format: Trade Paperback
  • Author: Goldenberg, Barton J.
  • ISBN: 9780130088512
  • Condition: Used
  • Dimensions: 9.24 x 0.88
  • Number Of Pages: 320
  • Publication Year: 2002

Customer Reviews