We guarantee the condition of every item as it is described on our website. If you are not satisfied that your item is as described, please contact us to initiate a return. Check out our return policy.
Half Price Books will reimburse you for up to $50 of fraudulent charges if: (1) you send Half Price Books proof that you have notified your credit card company of the fraudulent charges in accordance with your credit card company’s reporting procedures; (2) you attest that the fraudulent charge was no cause of your own; and (3) the purchase was made on HPB.com.
We take a number of steps to help ensure the security of your account with Half Price Books and to maintain the security of your credit card and other personal information when shopping with us. To ensure your information is safely guarded, we use Secure Sockets Layer (SSL) technology. When providing your credit card number, SSL encrypts all personal information, including your credit card number, name and address.
There are also some things you can do to protect your account.
Choose your password carefully. And don't use the same password for multiple accounts online. For more on managing your account password, check our Help Center.
When contacting HPB via email or through any web-based forms, do not include your credit card number or any other financial information, as the email will not be encrypted and is, therefore, not secure.
A spoof (or fake) email is simply an email that appears to be from a legitimate organization, such as Half Price Books, but isn't. These emails will ask you to log in to your account and update your details using a link they've provided. They may even look authentic. But what may have happened is that you've provided your account details to a thief or scammer. All emails we send to our subscribers are delivered through an authorized third party working on behalf of Half Price Books. Sometimes these email communications include links to offers, such as coupons or giveaways. These links may appear as a URL other than HPB.com or halfpricebooks.com, but will quickly redirect you to the appropriate page on HPB.com or other web domains owned by Half Price Books.
You can check to make sure your connection is secure by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https."