When Push Comes to Shove: A Practical Guide to Mediating Disputes

by Slaikeu, Karl a.
3.1 out of 5 Customer Rating
ISBN: 9780787901615
Availability:
$5.99

Available Offers

Pickup at HPB West Lane Avenue Out of stock at HPB West Lane Avenue Check other stores
FREE -
Ship to Me
$3.99 - Get it Jul 12 - 15
Only 4 left

Overview

Fills the rapidly-growing need for hands-on guidance in resolving interpersonal disputes in all areas of life--including the workplace, the classroom, and courtroom-adjunct programs--offering a how-to approach to mediation. This book is a valuable tool for the growing group of lay and professional mediators, including volunteers and professionals in court-adjunct programs, attorneys, teachers, and social services, along with HR professionals and managers in organizations who need these core skills areas for their work. When Push Comes to Shove covers the basic interpersonal and communications skills needed to mediate conflict, presenting a five-step mediation process, and coaches the reader through each phase. It also addresses mediation on the fly where a more structured process is not possible or called for.
  • Format: Hardcover
  • Author: Slaikeu, Karl a.
  • ISBN: 9780787901615
  • Condition: Used
  • Dimensions: 9.31 x 1.03
  • Number Of Pages: 320
  • Publication Year: 1995

Customer Reviews