Formerly a successful salesman, Jake McKay is now a failing manager. Join him as he races to learn the fundamentals of team and personal effectiveness from his coach before he loses his job ' --- and the woman he loves. Along the way you ' ''ll arm yourself with the tools you need to cut through the daily tangled web of organizational politics and interpersonal issues that hinder performance. You'll learn to: * Use the ' "Integrity Tools ' " to boost performance, trust and personal power; * Hold others accountable without being overbearing; * Evoke sustainable, outstanding performance in teams.