Satisfied Customers Tell Three Friends, Angry Customers Tell 3,000: Running a Business in Today's Consumer-Driven World

by Blackshaw, Pete
4.9 out of 5 Customer Rating
ISBN: 9780385522724
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Overview

  • Format: Hardcover
  • Author: Blackshaw, Pete
  • ISBN: 9780385522724
  • Condition: Used
  • Dimensions: 8.26 x 0.86
  • Number Of Pages: 193
  • Publication Year: 2008

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